If you have a problem with a system we have installed, we sincerely apologise.  To ensure the problem is rectified as soon as possible. We ask that you use your personal Client Service Portal to alert us of the issue you are experiencing and allow you to receive updates as to its resolution.

If you are not an existing Client or have not purchased a Client Care Plan, perhaps you have a home entertainment system out of warranty and need support or have a technical computer problem which you can not solve, we can help.  We ask that you complete our Support Form and we will assign an engineer to help you resolve your issue.

Charges apply for support on systems not installed by ourselves or where a Client Care Plan is not active.